If you need information beyond what we have provided on this website, please feel free to contact us. We want your time on Kauai to be memorable. Please contact us by email or phone for availability of reservation dates, for equipment rental options, or to learn more.
We have a 2-week max length on all van rentals.
No, you are required to use Wheelbase insurance and all drivers must be 25 years of age or older.
No sorry we need a credit on file to hold the security deposit.
The renter is responsible for any dead battery, or flat tire that should incur during the renting period. At our discretion we may be able to offer assistance with in reason. If roadside assistance is called without Kauai Camper’s permission, the total cost of said assistance is the renters responsibility.
If your van runs into mechanical issues we will do our best to fix the problem over the phone first. Renter must be willing to work with us to help fix/diagnose the problem. If the problem cannot be fixed over the phone we will send out a mechanic to try and fix the problem (this may take up to 2 hours depending on where you are). If the problem cannot be fixed with a few hours we will provide you with another replacement van. In the unlikely event that another van cannot be provided, we will issue a refund for the remainder of the reservation and give you a ride to where ever you need to go (i.e. car rental, hotel). Kauai Camper Rental is not responsible for anything including but not limited to the costs associated with finding new accommodation, rental car etc. for the change in plans. If you are on a restricted road or in a restricted area all cost associated with towing, repair, transportation, accommodations etc. shall be solely the renters’ responsibility.
Call us and the Police as soon as safely possible.
3 adults max or 2 adults and 2 children under the age of 15.
Yes a car seat fits although we do not supply car seats.
Our vans require premium gasoline only.
Pick all opala (trash), personal belongings and fill your van up with premium gas only. A $10/gal charge will be added on if the tank is not returned full. Please bring the van back reasonably clean.
No you cannot drink the water from the van kitchen faucet.
No please do not smoke inside the van, any evidence of smoking inside the van will result in an additional fee of $300.
All cancellations must be confirmed in writing (E-mail, or letter). The $250 deposit is refundable for up to 7 days after the reservation is made. For cancellations more than 7 days after the reservation is made the $250 deposit is not refundable. For cancellations made less than 30 days prior to scheduled pick-up, 50% of rental fees shall be forfeited. For any cancellations made less then 7 days before start day of reservation 100% of rental fees are non refundable. For all cancelations, you may be refunded, minus the $250, if we are able to fill you reservation slot but we do not guarantee this. All “no call, no shows” on the rental start date will be charged the full rental amount. Any change in Dates after 30 days from the rental start date may not be refunded. Any Change in dates after the rental begins will not be refunded.
All drivers must be 25 years of age or older.
No there is a not a shower or toilet. All campsites listed on website offer shower and bathroom facilities, there are even a few campgrounds that offer hot water.
No, the vans do not have 4WD and should never be put in a situation where 4WD is needed. We hope you would treat our vehicles as if they were your own. The campervans should NEVER leave the pavement. Taking these campervans anywhere off-road is STRICTLY prohibited. Polihale State Park: there is no service once you leave the paved road. This and other sand/ dirt roads are off limit. Our girls are old, rent a jeep and we will loan you the gear. We didn’t want to add GPS but the vans were still going there. After a $4,000 transmission and a van down for a month we are installing the tracking systems. At our discretion you will forfeit the van deposit ($1000) if the van is taken off main road and enters the dirt road to Polihale.